Delivery
We apply a flat rate delivery charge on all orders, excluding certain items, such as MVHR filters which include free shipping. We send all our orders via either DPD Next Day or Royal Mail 24.
Flat rate delivery charge: £12.00 + VAT, free on orders over £150
Media rolls measuring 2m or more will incur an additional fee if the receiver address is residential.
Orders can be collected from our unit in Shaftesbury but this must be arranged beforehand to ensure we have your order ready when you come to make your collection.
Lead Time
The lead time for each item is displayed on the product page once you have selected all the attributes. You can also view the lead time of each item once you have added it to your cart. All orders will ship as one consignment, so they will be dispatched with the slowest lead time item. All lead times are estimated and subject to change, however, we will try to ship orders as soon as possible.
Returns
We accept returns on all standard sized products for 30 days after your order has been received. Returned goods must be in new and unused condition. Any item ordered directly from our site is considered to be a standard size.